Case studies

Read about how leading companies have significantly improved
their business efficiency using IRIS Field Service solutions

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Case studies

Music Marketing Services choose IRIS SiCLOPS to perform

Pro-AV designers and installers, Music Marketing Services, selected IRIS SiCLOPS as a self-regulating operation. The ease of access to key business data and management information means they now have a view of all activities at all times, improving customer service and business efficiency.

“Engineers are more efficient, customers are kept informed and service delivery and fix times have been shortened. This has allowed our business to react quickly to new accounts and changing customer requirements.” Read the Music Marketing Services Case Study >

Bullwell Trailer Systems increase competitive edge with IRIS Field Services

IRIS Field Services market leading field service solution enables mobile repairer, Bullwell Trailer Systems to reduce costs, speed up their profitability and achieve 25% growth in revenue.

"The 25% growth in revenue over the last 18 months has been as a direct result of our ability to demonstrate that not only are we the largest mobile repairer in the industry, we are also the most technology advanced" Read the Bullwell case study >

Hot business benefits from the field

Miller’s Vanguard, a specialist maintenance provider of bakery and catering equipment, has achieved considerable business efficiencies and high levels of customer service since choosing IRIS SiCLOPS.

"50,000 calls per year has lowered to about 46,000 despite significant business growth." Read the Miller's Vanguard case study >

SiCLOPS provides end-to-end efficiency for leading coffee supplier

Mulmar, a market leader in the supply, installation, maintenance and service of speciality coffee machines, chose IRIS SiCLOPS field engineer management system to coordinate its activities.

"As our customers grow they expect us to grow as well, in capacity and in service level, IRIS SiCLOPS allows us to do this whilst retaining a profitable business model.” Read the Mulmar case study >

IRIS SiCLOPS aids Montgomery Refrigeration expansion

Montgomery Ltd., a privately-owned business specialising in providing total refrigeration solutions, chose IRIS SiCLOPS to improve their cash flow by faster billing.

"The fact that this [paperwork] is done automatically on their hand-held device as they finish a job means an efficiency saving of around 5% in this area alone.” Read the Montgomery Refrigeration case study >

IRIS Service Director helps Weblight build a bright future

Weblight Ltd., the largest independent lighting contractor in the country, chose IRIS Service Director to give them access to up-to-the-minute data from the field and provide their clients with an unmatched level of service capability

"With up-to-the-minute data from the field, we manage stock very effectively. We can monitor what’s fast or slow moving and apply just-in-time practices to ordering stock.” Read the Weblight case study >

Barry Bros Security grows business with IRIS SiCLOPS

Barry Bros Security, a leading security specialist, uses IRIS SiCLOPS’ field service management solution to support their current and future needs.

"When a job comes in, we can allocate stock straight away, generate any purchase orders, run reports to show what the costs are related to the job, do stocktaking...it’s all done through IRIS SiCLOPS.” Read the Barry Bros case study >

Daly Electrical chooses IRIS Service Director for an enterprise solution

Bakery and catering engineering firm, Daly Electrical, selected IRIS Service Director and IRIS Exchequer as part of an enterprise-wide integrated field and financial management system to improve the service they offered their customers.

“The new integrated system will not only allow accurate return on investment calculations but will ensure the project’s progress can be monitored and improved." Read the Daly Electrical case study >

Video case studies

Watch the Aspect Maintenance case study

Service Management Software from IRIS

Case studies

Read about how leading companies have significantly improved their business efficiency using IRIS Field Service solutions

Case studies

Video case studies

Read about how leading companies have significantly improved
their business efficiency using IRIS Field Service solutions