IRIS Service Director is a comprehensive, packaged field service
management solution for organisations performing on-site field
service activities. It provides the very highest levels of
operational and management control for all types of service
company, enabling them in turn to provide enhanced levels of
customer service to their clients.
IRIS Field Service Management provide solutions that are
renowned worldwide for their flexibility and effectiveness. From
call centre supply and set-up to the implementation of fully
integrated enterprise-wide solutions, IRIS Field Service
Management expertise gives you the confidence to concentrate on the
management of your business, secure in the knowledge that your
service solution is in safe hands.
IRIS Service Director: flexible, scalable and modular,
designed to adapt and grow with your business needs.
Key functions
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- Planned preventative maintenance
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- In-store project management
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- Standard/advanced scheduling
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Benefits
For one customer we have been able to drive down their fleet
management costs by more than £2,000 per week.
Bullwell Trailer Systems
- Eliminate paperwork
- Improved customer service
- Faster response times
- Streamline administration
- Receive a call & schedule in one process
- Improve engineer utilisation
- Comprehensive support
Tight financial control & complete visibility
With powerful functionality and ease of access to key finance
information, IRIS Field Service
Accounts, powered by the award-winning IRIS Exchequer
accounting solution, fully integrates with IRIS Service Director
and IRIS SiCLOPS, to provide a set of intelligent tools created to
save you significant time and money.