With IRIS Field Service Management Software and Solutions you
have flexibility and scalability at your disposal.
In field service management, people and assets
are a valuable part of your business – and with more than 500
customers in field service management industries, IRIS Field
Services can help you gain visibility and control by improving your
Field Service Management and Customer Service operations.
You’ll receive every support to:
The 25% growth in revenue over the last 18 months has been as a
direct result of our ability to demonstrate that not only are we
the largest mobile repairer in the industry, we are also the most
technology advanced.
Bullwell
- Manage individual field service, site-based,
workshop or sub-contracted labour to optimise time and skills
routinely and when responding to emergencies
- Equip front-line operatives and engineers with
essential information ‘on the move’ (location, call history,
parts needed...)
- Manage back-office functions to ensure that
competitive service is delivered at a profit
Our solutions combine a long tradition of excellence with
innovation. Satisfied customers operate in sectors ranging from the
utilities to vending-machines, store-lighting to air-conditioning.
For nearly 30 years, global service organisations and growing
businesses alike have relied on IRIS Field Services to manage
their field service engineers and maintenance technicians.
IRIS field service management
solutions offer comprehensive
support, tailored to your business
- Standard or advanced scheduling
- Call management/Helpdesk
- Client and site database information
- Equipment and assets database
- Contract management
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- Service level agreement management
- Planned preventative maintenance
- Workshop module/Repair module
- Project management
- Sub-contractor management
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